Brief Terms & Conditions

Our casino reserves the right to review transaction records and logs from time to time, for any reason whatsoever. If, upon such a review, it appears that player is participating in strategies that our casino in its sole discretion deems to be abusive, we reserve the right to revoke the entitlement of such a player to the promotion.

We reserve the right to cancel any bonus or win which in our discretion is obtained by fraudulent use of the system. The accounts of such players will be immediately frozen.

If the user places bets with a minimum chance of making profit and has a mere goal of increasing the number of bets at no chance of winning/losing, then it will be rendered as a dishonest game. In such cases the bonus, the profit won through the bonus and the money lost to the casino will be cancelled. A vivid example of such a method is to bet simultaneously on the black and red fields of the roulette or to cover most of the table. However, this is not the only instance of applying this method. Any bet made with the least chance to win will be considered malicious.

1. How can I create a Casino account?

Playing in the Bitcostar Casino requires a Bitcostar Account. If you do not already have one, just click on the "REGISTER" button on the top of your screen and follow the simple registration process.

2. What should I do if I have forgotten my username/password?

If you’ve forgotten your password, first try to restore it through the site using the "Forgot your password?" option on the LOGIN window. Password recovery will not function in some cases (e.g. the e-mail address is wrong or there are technical problems). If you’ve forgotten your username or if you experience any other issues, you should contact us through Live Customer Support Service or write us an email using our support email address:

3. How do I make a deposit in the online casino?

Once logged in, press the “Deposit” button on the top of your screen and select your desired amount and Payment method.

4. How do I view what games I’ve played last?

Once logged in, you can view Casino last played games by visiting your Profile page and choosing "HISTORY" under "BALANCE" tab.

5. What is the Random Number Generator (RNG)?

A Random Number Generator (RNG) is a computer program which randomly produces the results for our online casino games. Every individual card dealt, dice rolled, or any other pertinent game action is produced by the program without any unrealistic duplication or predictability.

Since the results are generated in a completely random manner without a possibility of manipulation, you always get fair results.

6. What kind of games can I play online at the Bitcostar Casino?

Bitcostar offers a wide selection of games to our players. You can find many different 3D games, Table games, a huge variety of Slot games, and even Live games including Blackjack, Roulette and Baccarat.

Do third party interface applications display full information about the customer’s gambles?

Please note that third party interface applications may not display full information about the customer's gambles.

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